1. What should I do if I forgot my password?
If you forgot your password, you can contact dedicated customer support to request a password reset.
2. Can I change my username?
Sorry, this information cannot be updated. If you insist on changing your username, we recommend closing the current account and registering a new one.
3. How do I become a VIP customer?
After you begin your gaming journey on 1XROLL, you can check your VIP status in real time from your personal center.
“My Wallet” is part of the player account. You can view your balance, deposits, withdrawals, and transaction records here.
1. Go to the deposit page, open the deposit section, copy the wallet address, or scan the QR code to make payment.
2. If you use fiat deposit, please choose any supported currency provided in the fiat deposit section.
Go to the withdrawal page and enter the wallet address and coin amount you would like to withdraw. Please note the handling fee.
Every transaction on the blockchain needs several confirmation cycles before the transfer is recorded successfully.
In general, each transaction needs about 3 to 5 minutes to be confirmed by the blockchain network. If you encounter any issue during deposit or withdrawal, please visit https://Tronscan.Org to review your transaction status, or contact technical support.
This depends on the blockchain network and your transfer fee. It may take a few minutes or several hours.
We are built on Ethereum and TRON. All data and core logic on the blockchain are transparent and cannot be manipulated.
Every transaction on chain can be traced through Etherscan and Tronscan. The fairness, integrity, and verifiability of our game platform are guaranteed.
If you encounter any technical issue while playing our games, please try refreshing the game first.
Usually the issue is resolved after refresh. If the problem still exists, please contact us.